Formally Report Damp and Mould in Your Rented Home

You'll be prompted to describe the problem in each affected room, including its location (walls, ceiling, windows), appearance (e.g., black spots, peeling wallpaper), approximate size, and any associated issues like musty smells or rotting wood. This level of detail is crucial.

Formally record how the disrepair is affecting the health of your household. You can list affected individuals, describe symptoms (e.g., worsened asthma, frequent colds), and highlight if they are vulnerable (e.g., a child, elderly, or have a pre-existing condition).

If you've reported the issue before, the document will include a log of your previous communications. This includes the date of each report, the method (phone, email), who you spoke to, and what (if any) action was taken. This demonstrates your repeated attempts to resolve the issue.

The letter concludes by formally requesting specific actions: a property inspection, a professional assessment of the cause, all necessary repairs, and a report on the findings and schedule of works. It also states a reasonable timeframe (14 days) for a response and provides your availability for access.